Refund & Cancellation Policy

Last Updated: July 23, 2026

Thank you for using Suraj Sir PDF. This Refund & Cancellation Policy explains the terms applicable to purchases, digital products, PDF materials, and other services available through our website.

1. Digital Products

Suraj Sir PDF may provide digital educational materials, including PDFs, study materials, current affairs, MCQs, and other downloadable resources.

Due to the nature of digital products, all purchases of digital products are generally non-refundable once the product has been successfully delivered, downloaded, or accessed.

2. Cancellation Policy

If you have purchased a digital product and the product has not yet been delivered or accessed, you may contact us as soon as possible to request cancellation.

Cancellation requests will be reviewed on a case-by-case basis. Once a digital product has been delivered, downloaded, or accessed, cancellation may not be possible.

3. Refund Eligibility

A refund may be considered in the following situations:

  • Payment was successfully deducted but the purchased digital product was not delivered.
  • A technical issue prevented access to the purchased product.
  • The same product was accidentally purchased more than once.
  • A duplicate payment was made for the same transaction.

Any refund request must be supported by valid transaction details and relevant information.

4. Non-Refundable Situations

Refunds generally will not be provided in the following cases:

  • The user has changed their mind after purchasing a digital product.
  • The user has already downloaded or accessed the purchased PDF or digital content.
  • The user purchased the wrong product by mistake.
  • The user no longer requires the product.
  • The user did not read the product description before purchasing.
  • The user does not achieve the expected examination results after using our study materials.

5. Refund Request Process

To request a refund, please contact us using the email address provided below.

Your request should include:

  • Name of the purchaser.
  • Email address used during the purchase.
  • Order or transaction ID.
  • Date of payment.
  • Name of the purchased product.
  • Reason for the refund request.
  • Relevant payment proof, if applicable.

We may request additional information to verify the transaction.

6. Refund Processing

Once a refund request is received, we will review the information and determine whether the request qualifies under this policy.

If a refund is approved, the amount will generally be processed through the original payment method or the applicable payment gateway.

The time required for the refund to appear in your account may depend on the payment provider or bank.

7. Failed or Unsuccessful Transactions

If money has been deducted from your account but the transaction was unsuccessful and the product was not delivered, please contact us with your transaction details.

We will verify the payment status and take appropriate action. In such cases, the amount may be automatically reversed by the payment gateway or processed according to the applicable payment provider’s procedures.

8. Changes to Products or Services

We reserve the right to modify, update, suspend, or discontinue any product or service available on our website without prior notice.

Such changes will not affect valid purchases that have already been successfully completed, except where required by applicable law.

9. Policy Changes

We reserve the right to update or modify this Refund & Cancellation Policy at any time.

Any changes will be published on this page with an updated “Last Updated” date.

10. Contact Us

For refund, cancellation, or payment-related questions, please contact us:

Website: Suraj Sir PDF
Email: Parasconcept.online@gmail.com

Please include your transaction details when contacting us regarding a payment or refund request.

By purchasing or using any paid digital product or service from Suraj Sir PDF, you acknowledge that you have read, understood, and agreed to this Refund & Cancellation Policy.